Information Technology: Asset Or Distraction?

In today’s world, information technology (IT) is everywhere. It is used in almost every industry, from healthcare to finance, and is becoming increasingly important in our lives. But is IT an asset or a distraction?

The Benefits of Information Technology

The most obvious benefit of IT is its ability to increase efficiency. By automating processes, businesses can save time and money, allowing them to focus on other aspects of their operations. IT can also help to improve customer service, as it allows businesses to respond quickly to customer inquiries and provide better customer support.

IT can also be used to improve communication between employees, customers, and suppliers. By using email, instant messaging, and other communication tools, businesses can quickly and easily share information and collaborate on projects. This can lead to better decision-making and improved customer service.

Finally, IT can be used to improve security. By using encryption and other security measures, businesses can protect their data from unauthorized access. This can help to reduce the risk of data breaches and other security threats.

The Drawbacks of Information Technology

While IT can be a great asset, it can also be a distraction. For example, employees may be tempted to spend too much time on social media or other non-work related activities. This can lead to decreased productivity and decreased customer service.

IT can also be expensive. Businesses must invest in hardware, software, and other IT-related expenses. This can be a significant expense for smaller businesses, and can make it difficult for them to compete with larger companies.


Overall, IT can be both an asset and a distraction. It can be used to increase efficiency, improve customer service, and enhance security. However, it can also be expensive and difficult to manage, and can lead to decreased productivity if not used properly. Ultimately, it is up to businesses to decide how to best use IT professionals like Goetzman to their advantage.

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